How quality and safety standards from the Aerospace industry can be applied to improve the management and satisfaction of volunteers at your organization.
Abstract
Would you let your volunteers build airplanes? Like employees, volunteers can be challenging, but they also are the life force of organizations. In Aerospace, like all industries, people have a huge effect on the quality and safety of products. Can quality and safety standards from the Aerospace industry be applied to improve the management and satisfaction of volunteers at your organization?
In this talk, W. Frazier Pruitt will share with you real examples of how standards from the Aerospace industry influenced the improvements during the 2020 GRQC Day of Quality at ROCovery Fitness. By exploring select aerospace requirements, gaps common to volunteer organizations were identified. From there scalable and customizable ways to achieve improved volunteer effectiveness and retention were implemented.
During the ROCovery Fitness Day of Quality these customized tools were created in a few hours and were made flexible so that they could support a variety of organizations from manufacturers to volunteer service organizations. Your organization may not be building airplane parts, but the life force of your organization may be stronger if you apply some of these same standards.
Originally to GRQC on Thursday, March 25, 2021.
Presentation slides
Would-You-Let-Volunteers-Build-Airplanes
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