Whether to share knowledge with peers or pitch a proposal to senior managers, there comes a time when problem solvers must communicate. After hours of methodical research and analysis, many problem solvers get a thrill from the revelation of a solution.
Nothing causes anxiety for a team quite like the release of a corrective action preventive action (CAPA) system and accompanying eight disciplines (8D) model. Questions of value come immediately and consistently. The denial phase is inevitable, but the team can accelerate the progression of forming, storming and norming, and emerge performing with a strategy.